👩‍💻Card transaction statuses and tracking

The Card Transactions tab in pemo is essential for administrators to track transactions and understand their statuses. It allows you to monitor all the card transactions made by users in real time. In the following, we explain the different statuses of card transactions and their significance.

Authorized Status

The Authorized status is given to a transaction that has been approved by the card issuer, but the funds have not been transferred from the user's account to the merchant's account. This status is temporary and only lasts for a short period (1-4 days) until the transaction is settled.

Settled Status

The Settled status means that the transaction has been approved, and the funds have been transferred from the user's account to the merchant's account. This status signifies that the transaction has been completed and the payment has been received by the merchant.

Failed Status

The Failed status indicates that the transaction has not been successful and the funds have not been transferred from the user's account to the merchant's account.

On Pemo, there are several reasons why a transaction may fail; the following table has the most common reasons:

Displayed failure reason	Explanation
Max Amount Limit Reached	The transaction amount exceeds the max transaction limit defined for the card
Restricted MCC	The merchant category for this card is not approved. This can occur if the card has the "special purpose card" feature enabled, which means that the card can only be used for predefined merchant categories, and the merchant of the failed transaction is not part of the allowed categories for this card. Note: This reason can also appear if the merchant does not support Pemo's type of cards.
Usage Limit Reached	The remaining amount of the monthly limit of the card doesn't cover the amount of the transaction
Failed Transaction	Other failur reasons

Refunded Status

The Refunded status is given to a transaction when a refund has been initiated by the merchant. In this case, the funds will be transferred back to the user's account.

Card Checked Status

The Card Checked status means that the card details have been verified by the payment gateway, but no payment has been processed yet. This status is usually given for card verification purposes, and the transaction will only be processed once the user confirms their payment details.

In conclusion, by monitoring the different statuses of card transactions, you can ensure that payments are processed efficiently and effectively. Understanding the significance of each status will help you identify and resolve any issues that may arise during the payment process.