🚦Complete User Verification
Last updated
Last updated
To ensure compliance, we verify every user added to a Pemo account before issuing Pemo cards—including admins and account creators. The good news? It only takes a few minutes to complete!
Pemo Power Tip: User verification is not needed for users that will not be cardholders
We've created easy to follow video run throughs and step by step guides for you to complete the process below ⬇️
Pemo Power Tip: To complete your user verification you need to have a valid Emirates ID with you during the process
Pemo Power Tip: When inputting a name with more than two parts it's important you follow the below tips!
Follow these steps to complete your verification:
Access Verification
Click the "Verify My Profile" button on your within your "Get Started" flow or select it by clicking on your name in the bottom left corner.
Start Verification
Begin the process by clicking Continue.
Residency Confirmation
Answer whether you are a UAE resident with an Emirates ID. If yes, select "Yes" to proceed.
Enter Personal Information
Provide your first and last name.
Indicate your gender and select your nationality (e.g., Egypt).
Add your date and place of birth, along with your full residential address.
Agree to Terms
Accept the card terms and conditions.
Confirm that you’ve never been arrested or involved in illegal activities.
Submit the Form
After filling in the required details, submit the form to continue.
Emirates ID Verification
You’ll now upload a clear photo of the front and back of your Emirates ID. Make sure the image is not blurry, and capture all four edges of the ID. Note: Do not use a scanned or digital copy—only a physical ID is allowed.
Take a Selfie
Enable your camera, position your face within the oval, and take a selfie.
Upload the selfie to complete this step.
Submit for Final Verification
After uploading your Emirates ID and selfie, submit the files for verification.
You should receive confirmation within seconds.
Verification Completed
A pop-up will confirm that your verification has been submitted. Your account will typically be activated within minutes, or at most, within two business days.
Make sure of the following: 👉 Make sure to enter the name as it's in your EID 👉 Photos of EID need to be taken live from a physical document, not uploaded
Most users are verified in minutes, and once your profile is verified, you'll be able to use Pemo cards. If there's any issue, we're here to help!
