Pemo Knowledge Base
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  • 📚Pemo Knowledge Base
  • Getting Started
    • ⭐Getting Started as an Admin
      • ✅Verifying the Company
        • 📄How to get a bank reference letter
      • 🚢Invite your Team and Accountant
        • 🧑‍🤝‍🧑Bulk inviting your Team
        • 🧍Inviting a Single Team Member
      • 💰Top up your wallet
      • 💳Ordering your first Pemo Cards
      • 📱Pemo mobile app tour
    • ☕Getting Started as a Team Member
      • 🤝Accept the invite
      • 🚦Complete User Verification
      • 🗣️Request your Pemo Card
      • 💳Activate your physical card
      • 💸How to pay with your Pemo card and attach your receipt
      • 📱Pemo mobile app tour
    • ❓Pemo General FAQs
  • Wallet & Cards
    • 📥Wallet Management
      • 💰Step by step guide to topping up your wallet
        • 💰Guide for older process for topping up
      • 🔎Understanding Your Pemo Wallet Statement
        • 🗃️Tax invoice
        • 🗄️CSV Statement
        • 📂PDF Statements
      • 📬Get notified when your wallet is running low
      • 🤑How cashback works
      • ❓Wallet FAQs
    • 💳Pemo Cards
      • 👨‍🏭Activating a physical card
      • 💁‍♂️Requesting a Pemo card as a team member
      • 🤝Approving request for new cards
      • ℹ️About your card spending limits
        • 🗓️Calculating your total monthly spend limit
      • 📊Request changing the card limits as a team member
      • 👍Approving requests for new card limits
      • 💱Fees associated with card transactions
      • 🍏Apple Pay for your Pemo Cards
        • How to set up Apple Pay for your Pemo cards?
      • 🤳Google Pay for your Pemo Cards
        • How to set up Google Pay for your Pemo cards?
      • 🧙Card benefits & how to redeem
        • 🥦How to redeem your Talabat pro offer using your unique voucher
      • Cards FAQs
    • 📊Budgets
      • 💳Steps to Create a Card-Type Budget
      • 🏋️Steps to Create a Member-Type Budget
      • 🛒Steps to Create a Merchant Category-Type Budget
      • 🧑‍🤝‍🧑Steps to Create a Team-Type Budget
      • ✏️Managing Your Budgets: How to Edit, Delete, or View Budget Details
      • 📩Budget Owner Notifications
    • 🛂Managing Cards as an Admin
      • 💳Ordering new Pemo cards
      • 🔓Setting/updating limits on Pemo cards
      • 🧊Freeze, Unfreeze and terminate cards
      • 🛒Take Control with Merchant Category Restrictions
      • 👍How to approve new card limits as an Admin
      • 🤝How to approve new card requests as an Admin
  • Expenses
    • 🧾Expense Management
      • 📩Receipts Inbox
        • 👩‍🔧How to add an email address to your mail box as a contact
        • 📨Setting up automatic email forwarding for digital receipts
        • ⁉️Understanding Receipt Statuses in the Pemo Receipts Inbox
      • 💵Creating out-of-pocket expense
      • 👁️‍🗨️Track Expenses as a Team member
      • 👨‍💼Manage Expenses as an Admin/Financial Controller
        • 👍Pemo's Receipt Verification
      • ➕Adding a receipt and note to a card expense
      • ✅Setting up Approval Policies
        • 💳Card Expenses Approval Policy: Step By Step Guide
        • 🆕New Cards & Spending Limits Approval Policy: Step By Step Guide
        • 📤Out-of-pocket Expenses Approval Policy: Step By Step Guide
        • 📄Invoices Approval Policy: Step By Step Guide
        • 💡Editing the Default Policy
    • ⚙️Card Expenses vs. Out-of-Pocket Expenses: What’s the Difference?
    • 👩‍💻Expenses Tab: Statuses & Tracking
  • ⚖️Cash balance
    • 📑Cash balance as an admin or accountants
      • 🔄Exporting Withdrawals & Pocket Expenses
      • 🖇️Linking Users to Accounting Accounts
    • 💵Cash balance as spender (team member)
  • Invoices
    • 📠Invoice Management
    • 🧠Understanding Invoice statuses in Pemo
  • Accounting and Pemo
    • 🎇Submission Polices
      • 🚩What are Submission Policies?
      • 🎙️Default Submission Policies
      • 💳Creating Custom Submission Policies for Card Expenses
      • 🧾Customizing Default Submission Policy for Pocket Expenses
      • 📬Reminders and Notification
    • 📠Accounting Setup
      • 🪛Setting up Accounting with Pemo
        • 📕ZohoBooks Integration
          • 🔗How to Link Zoho Books to Pemo - Step-by-Step Guide
            • 🔐Pemo Integration Permissions with Zoho Books Overview
            • 🔧Troubleshooting Zoho Books Connection issues
          • ✏️How to use our offline integration with ZohoBooks
        • 💻Xero Integration
          • 🔗How to link Pemo to Xero - Step by Step Guide
            • ❓Xero Online Integration FAQ
          • ✏️How to use our offline integration with Xero
        • 🖇️Wafeq Online Integration
          • 🦾How to link Pemo to Wafeq - Guide
          • ❓Wafeq Online Integration FAQ
        • 🔗Quickbooks Integration
          • 📤How to link Quickbooks to Pemo - Step by Step Guide
          • ✏️How to use our offline integration with Quickbooks
        • 🧙Tally Integration
          • ↔️Exporting & Import Expenses to Tally
        • 📊Pemo Universal CSV
          • 🔎Using the Pemo Universal Template
      • 💠AI Powered Accounting
        • 🔷Pemo Copilot
          • 🔹Activating Pemo Copilot
        • 🔶Smart Vendor Creation
          • 🔸How to activate Smart Vendor Creation
    • ❓Accounting FAQs
  • Managing your account as Admin
    • 👩‍🏭User and Team Management
      • ✉️Inviting and deactivating users
      • 👨‍🏫Manage User Roles
      • 📩Inviting an external accountant
      • 👯Organize Pemo Users by Teams
    • 👩‍💻Admining your Account
      • 🔝Subscription plans and pricing
      • 🖇️Changing your company name or address
      • 🚧Company account restriction reasons, timelines, and explanations
      • 🤝Pemo referral program
        • 🛤️How to track your referrals
        • 🎇How to redeem your reward
      • 📧How to manage your email notifications in Pemo
  • 🔐Privacy & Security
    • 👩‍🏭How to protect your account from fraudsters
    • 🛑How to Handle a Fraudulent Transaction on Your Pemo Card
  • 🥸How to spot and avoid phishing scams targeting your corporate card
  • Video Series
    • 📽 Order your Pemo cards
    • 📽 Add funds to your Pemo account
    • 📽 Edit, terminate and freeze cards
    • 📽 Set up your Approval Policies
    • 📽 Manage card limits
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  1. Expenses
  2. Expense Management

Receipts Inbox

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Last updated 5 months ago

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Effortlessly organizing and tracking expenses is essential for smoother financial management—and Pemo’s Receipts Inbox is here to help. This feature makes it easy to centralize, match, and verify receipts in a few simple steps. By automatically linking receipts to expenses, Pemo takes the hassle out of manual tracking, saving you time and ensuring accuracy.

Your Receipt Inbox works in 2 ways:

  1. Forward emails with receipts as attachments to your personal email address, and we’ll match them automatically to an expense.

  2. Upload receipts directly in your Receipt Inbox by using the upload option or simply dragging and dropping them onto the screen and we'll match them to an expense for you.

We’ve created a guide for each option below along with a video overview ⬇️

  1. Head to Expenses Start by going to the Expenses section in your Pemo app.

  2. Click on Receipts Inbox Navigate to the Receipts Inbox tab to view your personal Pemo email address or to upload receipts.

  1. Copy and Save Your Personal Email Address Inside the Receipts Inbox, you’ll see a unique Pemo email address just for you. Copy and save it for quick access.

  1. Forward Your Receipts to This Email Address Forward any email receipts to your personal Pemo email address. Your Receipts Inbox will automatically match them to the right expenses, saving you the need to do it manually.

Pemo Power Tip: Use the eye icon to filter out all matched receipts, helping you focus only on the receipts that still need attention.

  1. Check Which Expenses Are Matched to Each Receipt Click on a receipt to view the expenses it’s linked to, giving you an at-a-glance view of all matched entries. If it isn't matched correctly you can unlink the reciept from the expense.

Note: Receipts will disappear from your inbox 15 days after they’re matched but will remain accessible in the Expenses tab, attached to their linked expenses.

Step-by-Step Guide

  1. Head to Expenses Start by going to the Expenses section in your Pemo app.

  2. Click on Receipts Inbox Navigate to the Receipts Inbox tab to upload receipts.

  1. Find and Upload your Receipts Inside the Receipts Inbox, you’ll see a black button titled "Upload receipts" click on this to search for receipts.

Pemo Power Tip: You can also add receipts by simply dragging and dropping them on to your screen if you've your receipt inbox open.

Pemo Power Tip: Use the eye icon to filter out all matched receipts, helping you focus only on the receipts that still need attention.

  1. Check Which Expenses Are Matched to Each Receipt Click on a receipt to view the expenses it’s linked to, giving you an at-a-glance view of all matched entries. If it isn't matched correctly you can unlink the reciept from the expense.

Note: Receipts will disappear from your inbox 15 days after they’re matched but will remain accessible in the Expenses tab, attached to their linked expenses.

FAQS

What if my user account is part of multiple organizations?

Each organization in Pemo issues a unique personal email address for document submission. So, if you're part of two organizations, you'll have two separate email addresses—one for each organization.

What should I do if an expense document isn’t processed successfully?

Occasionally, an expense document might not process automatically. This can happen if, for example, there are multiple similar expenses or we . In these cases, it will be marked as "Unmatched" or "Duplicated". Open the unmatched receipt in the Receipts Inbox, select the “Your expenses” tab and search for the correct expense by date or using the search field.

Can I still upload receipts by attaching them to the expense at the time of purchase?

Absolutely! The Receipts Inbox is simply an additional option for adding receipts to your expenses. You can still attach receipts directly to an expense at the time of purchase, just like before.

How can I find my personal email address for my Receipts Inbox

Head to your expenses tab and then click the blue button titled "Receipts Inbox"

Pemo Power Tip:

Check the Status of Your Receipts and Take Action if Needed Review the status of each receipt to ensure it’s matched correctly. If a receipt doesn’t automatically match, you can link it manually with just a few clicks. Open the unmatched receipt in the Receipts Inbox, select the “Your expenses” tab and search for the correct expense by date or using the search field. Find out more about

Check the Status of Your Receipts and Take Action if Needed Review the status of each receipt to ensure it’s matched correctly. If a receipt doesn’t automatically match, you can link it manually with just a few clicks. Open the unmatched receipt in the Receipts Inbox, select the “Your expenses” tab and search for the correct expense by date or using the search field. Find out more about

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Save time by adding your personal Pemo email address as a contact in your mailbox for quick access.
Receipts statuses here.
Receipts statuses here.
Check out our guides on setting up email forwarding for expenses where you receive email receipts, such as for software subscriptions or online ad spend here.