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How the Pemo Document inbox works

Use the Documents Inbox to forward email receipts, upload documents, or send receipts through WhatsApp. Pemo automatically matches them to your expenses.

Important: Forward documents from the cardholder's personal email address linked to their Pemo account. This ensures expenses are matched correctly and securely.

Using your personal Documents Inbox email

  1. Click More in the side menu, then select Documents Inbox.

  2. Copy and save your unique Pemo email address.

  3. Forward email receipts from your account-linked personal email address to your Pemo email address.

  4. Review each document's status. To match one manually, open it, select Your expenses, then find the expense by date or with the search field. See Understanding Documents Statuses in the Pemo Documents Inbox.

  5. Open a document to see its linked expenses. If the match is wrong, unlink the document from the expense.

Pemo Power Tip: Use the eye icon to hide matched documents and focus on those that need attention.

Note: Documents disappear from your inbox 15 days after they're matched. They remain attached to their linked expenses in the Expenses tab.

Adding your Documents Inbox address as a contact

Saving your unique Pemo Documents Inbox email address as a contact makes it easier to forward receipts in the future. Add the address manually in your mailbox.

Gmail

  1. Open Gmail and click the Google Apps icon in the upper-right corner.

  2. Select Contacts.

  3. Click Create Contact in the upper-left corner.

  4. Enter your unique Pemo Documents Inbox email address and any additional details.

  5. Click Save.

Outlook on the web

  1. Open Outlook.com and sign in.

  2. Click the People icon in the left-hand menu. It's usually below the envelope and calendar icons.

  3. Select New Contact at the top.

  4. Enter your Pemo Documents Inbox email address in the email field.

  5. Add any additional details, then click Create.

Apple Mail on iPhone or iPad

  1. Open Contacts.

  2. Tap the add button, then enter your Pemo Documents Inbox email address in the email field.

  3. Add any additional details, then tap Done.

Apple Mail on Mac

  1. Open the Contacts app.

  2. Add a new contact and enter your Pemo Documents Inbox email address.

  3. Add any additional information.

  4. Close the contact window to save it.

Yahoo Mail

  1. Open Yahoo Mail and sign in.

  2. Click the Contacts icon in the right panel.

  3. Click Add a New Contact.

  4. Enter your Pemo Documents Inbox email address in the email field.

  5. Add any other details, then click Save.

Uploading documents

In More → Documents Inbox, use the upload option or drag and drop documents onto the screen. Pemo will match them to expenses.

Sending receipts through WhatsApp

Send receipts on WhatsApp to Pemo at +971 52 545 8186. Pemo will automatically match them to the right transactions.

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