Pemo checks your password as you type it and shows which rules it still needs to meet. The same rules apply when you reset your password.
Who: anyone signing up to Pemo or resetting a password. Where: the Pemo web app. Nothing needs to be set up first.
Your password must:
Be at least 8 Characters, and no more than 25
Contain 1 Uppercase and 1 Lowercase letter
Contain 1 Number
Contain 1 Symbol
Where you confirm the password, both entries must be identical, otherwise you'll see Passwords must match.
If you forget your password
On the Pemo web login page, next to Did you forget password?, select Reset password.
Enter your registered email address.
Open the email from [email protected] and select the link in it.
Set a new password following the rules above.
The link expires after a short time, and only the most recent link works. If it has expired, request a new one and use the newest email.
If the email doesn't arrive, check your Spam, Junk or Other folders, confirm you typed your email address correctly, and use Resend link. If it still doesn't arrive, ask your IT team to allow mail from [email protected].
To sign in without a password at all on your phone, see How to Enable Biometrics.