Payment fraud: do's and don'ts

Managing payments comes with responsibilities, including keeping your business safe from fraud.

Here’s a quick guide to help you spot unusual activity, take smart action, and stay in control of every payment.

Verify any change in bank details. Always call a trusted contact before updating supplier or vendor banking information.

Pay attention to system alerts. If Pemo or another platform flags a payment, don’t ignore it - it’s trying to protect you.

Stick to approved channels. Use your company’s official communication tools for finance-related discussions. No exceptions.

Slow down if something feels urgent. Scammers often push for fast action. Pause and assess the situation.

Check email senders closely. Look out for misspellings, added numbers, or strange domains, such as .com instead of .co.ae.

Bookmark important links. Access Pemo through your saved link, never through random emails or messages.

Trust your instincts. If something feels off or out of context, take a moment and ask: does this really make sense?

Don’t share passwords or secure codes. Ever. Not even with someone claiming to be from the bank or Pemo.

Don’t click unknown links or downloads. If you weren’t expecting it, it’s probably a scam.

Don’t reply to suspicious emails. Even if it looks like it’s from someone you know, call them to confirm first.

Don’t be pressured into quick decisions. Fraudsters love urgency. Take your time to verify details.

Don’t trust automatically - question everything. Be cautious of unfamiliar or unexpected requests, even from internal contacts.

Don’t overshare online. Avoid posting personal details such as birthdays, pet names, or travel plans on social media.

Don’t ignore red flags. If you sense something is off, report it immediately to your manager or IT or security team.