Unlike freezing, terminating a card permanently disables and cancels it. Once a card is terminated, it cannot be recovered—ever. Make sure this is the step you want to take before proceeding!
Terminating your card on your mobile app
Log in to the Pemo app using your credentials.
Head to the cards tab, and select the card you want to terminate.
Tap on the Settings icon
Select "Terminate card" and then confirm you want to terminate this card. Once terminated you will be no longer able to spend on this card and it can not be reactivated again.
Terminating your card on desktop
Terminating a card is a straightforward process, but keep in mind—it’s permanent. Once terminated, the card can’t be recovered. Here’s how to do it:
Log In:
Open the Pemo app and log in to your account.
Go to Cards:
Navigate to the "Cards" tab.
Select the Card:
Choose the card you want to terminate.
Terminate It:
Click the "Terminate Card" button. Confirm your decision, and the card will be permanently disabled.
Pemo Power Tip: Remember, this action is final—make sure termination is the right move before you proceed!