Skip to main content

Protect your card from smarter scams

Updated over a week ago

We’re seeing more advanced fraud attempts targeting businesses across the UAE.
Scammers are getting better at sounding urgent, official, and believable.

We’re always improving our fraud prevention, and these tips help you stay protected.

Your Pemo card security matters, so here’s what to watch for.


How scammers try to trick you

Below are the most common scam types we’re seeing, plus the red flags to spot.

1) Fake “urgent verification” forms

You get a link to a Google Form or a lookalike website.
Red flags to spot:

  • Asks for card details, OTP, or CVV

  • Pushes you to act fast or “confirm now”

2) Fake airline refunds and compensation links

You get an SMS or email about a “refund” after flight disruptions.
Red flags to spot:

  • Unknown sender or strange email address

  • Link looks unusual or shortened

  • Asks for full card details and OTP

3) “Regional emergency” phishing emails

Scammers use alarming headlines to rush you into “verifying” details.
Red flags to spot:

  • Threats like “account suspended” or “frozen today”

  • Panic language and tight deadlines

4) OTP requests on WhatsApp or social

Someone pretends to be support on WhatsApp, Telegram, or Instagram.
Red flags to spot:

  • Asks for your OTP “to fix” an issue

  • Pressures you to share it quickly

5) Fake government and toll portals

Lookalike sites mimic services like Darb, Salik, or ICA.
Red flags to spot:

  • Misspelled domains or odd page layout

  • Unusual payment screens

  • Requests to call unknown numbers

6) Fake job offers and visa sponsorship scams

Ads promise jobs or visas in exchange for upfront payments or “salary processing.”
Red flags to spot:

  • Offers that feel too good to be true

  • Requests for payment or banking details


How to stay protected

Use these habits to shut scams down fast.

  • Never share your OTP
    Pemo will never ask for your OTP, PIN, or full card details by email, SMS, WhatsApp, or phone.

  • Type websites yourself
    Don’t click unexpected links.
    Go to official websites by typing the address into your browser.

  • Freeze first, think second
    If anything feels off, freeze your card in the app right away.

  • Verify before you act
    If a message claims to be from Pemo, contact us through the app first.

  • Report anything suspicious
    Flag it immediately so we can investigate and help protect other customers too.


What to do if you clicked a link

If you clicked, entered details, or shared anything sensitive, do this now:

  1. Freeze your card in the Pemo app. See how here.

  2. Report the message if with our support team (include a screenshot if you can)

  3. If you shared an OTP, act immediately
    Freeze the card and contact support via the app right away.

Did this answer your question?