There may be times when you need to manually adjust a spender’s cash balance—such as when an employee is reimbursed for out-of-pocket expenses or when you’ve given them cash that wasn’t withdrawn using their Pemo card. Here's how you can do that quickly and easily:
Step 1: Go to Cash Balances
Navigate to the Cash Balances section in your Pemo dashboard and then click your "Members' cash balances" tab
Step 2: Select the Spender
Choose the spender whose balance you want to adjust and click "Adjust cash balance"
Step 3: Make the Adjustment
Choose one of the two options:
Add to Balance: Use this if the spender has used personal funds that weren’t tracked in Pemo. This increases their tracked balance meaning the amount they need to be reimbursed for will be higher.
Reduce Balance: Use this if you've already reimbursed the spender or want to track cash you've given them outside of Pemo. This decreases their tracked balance meaning the amount that you will be reducing the amount this spender should be reimbursed.
In this example you can see the spender was owed 1,000 AED before making the manual adjustment. This money owed was paid to spender as part of last months salary and I want to reflect this payment in Pemo so I used "Reduce balance" and entered the amount that was already reimbursed.
Step 4: Add a Comment
Add a brief comment explaining the reason for the adjustment. This helps with tracking and maintaining transparency.
That’s it! Your manual adjustment will now be reflected in the spender’s cash balance. Keeping everything up to date has never been easier.