Pemo Support

If you're a card approver, you can approve requests for a new card, limit change or temporary limit increase through the Pemo mobile app or desktop account.

Pemo Power Tip: The card is created instantly once approved, and the cardholder receives a notification.

Tap More in the navigation bar at the bottom of the screen.

Find the request you want to approve.

Tap Approve to confirm the request.

1. Open the Pemo mobile app.
2. Tap More in the navigation bar at the bottom of the screen.
3. Tap Requests.
4. Find the request you want to approve.
5. Tap Approve to confirm the request.

Pemo Power Tip: You can reject or approve a request by swiping left or right. To view the full request details, tap it.

Sign in to Pemo to access your dashboard.

Go to Requests → Cards to view pending card requests.

Find the request you want to approve. In the Request type column, a request for a new card is labelled New Card. A change to an existing card is labelled by what changed: a spending limit change shows Limit change, and a temporary increase shows temp spending limit and/or temp withdrawal limit. Other changes show ATM withdrawal, Transaction limit, Locations, Transaction type or Request Funds as applicable.

Click Approve to confirm the request.

1. Sign in to Pemo to access your dashboard.
2. Go to Requests → Cards to view pending card requests.
3. Find the request you want to approve. In the Request type column, a request for a new card is labelled New Card. A change to an existing card is labelled by what changed: a spending limit change shows Limit change, and a temporary increase shows temp spending limit and/or temp withdrawal limit. Other changes show ATM withdrawal, Transaction limit, Locations, Transaction type or Request Funds as applicable.
4. Click Approve to confirm the request.

Approving requests for new card, limit change or temporarily limit increases

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Approving requests for new card, limit change or temporarily limit increases

Approving requests on mobile

Approving requests on desktop