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How to add information to card expenses marked as Missing Info

Updated this week

A card expense is marked as Missing Info when it does not include all the details your company requires for submission. This could include a receipt, a memo, or accounting fields.

You will need to add the missing details before the expense can be fully submitted.

How it works

When an expense is flagged as Missing Info, it means one or more required items are still missing, based on your company’s submission rules.

These required items may include:

  • Receipts

  • Memos

  • Accounting fields

  • Other required expense details

How to add missing information

  1. Go to the Card Expenses tab.

  2. Click the Missing Info widget.

  3. Select the expense you want to update.

  4. Add the information marked as required.

  5. Save your changes.

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