Got questions about Pemo cards? You’re in the right place. Whether it’s ordering your first card, setting limits, or customizing controls, we’ve gathered the most common questions and answers to make things simple.
How to view/change my phsyical pin?
How to view/change my phsyical pin?
Open your Pemo mobile app
Go to the cards tab and identify the card that you need to change the PIN for
Click "Settings"
Select "View PIN" or "Change PIN"
How can I view my virtual card details?
How can I view my virtual card details?
You can view the details of your virtual card ( number, date, and CVV) from either your Pemo mobile app or the web app. Check this page for more details.
Can I pay security deposits with my Pemo card?
Can I pay security deposits with my Pemo card?
Yes, you can pay security deposits with your Pemo card. Once the merchant releases the deposit, it will be refunded to your organization's wallet.
Please note that security deposits might affect your card's monthly budget, even though they’ll be refunded later. So we recommend adjusting your card limits in advance or using a dedicated card for deposits to avoid disruptions in your spending.
Can I add my Pemo card to Apple Pay, Google Pay or Samsung Pay?
Can I add my Pemo card to Apple Pay, Google Pay or Samsung Pay?
Yes, you can add your pemo card, either Physical, Virtual, or Single Use Virtual Card to your mobile wallet. We have now Google Pay, Samsung Pay & Apple Pay available.
Just go to your mobile wallet app on your phone and add a new card, then enter your Pemo card details, then complete the OTP authentication.
Can I add my Pemo card to a Paypal account?
Can I add my Pemo card to a Paypal account?
Yes, you can add your pemo card, either Physical, Virtual, or Single Use Virtual Card to your PayPal account.
Just go to your PayPal account and add the card details, then complete the OTP authentication.
Can I pay with my Pemo card internationally?
Can I pay with my Pemo card internationally?
Yes, Pemo cards can be used internationally where ever Visa is supported. To understand the associated fees, visit this page.
Can I withdraw cash with my Pemo card?
Can I withdraw cash with my Pemo card?
Yes, you can withdraw cash from your Pemo Physical card. To understand the associated fees, visit this page.
Is there a max limit on ATM withdrawals?
Is there a max limit on ATM withdrawals?
Yes. See the limits below in AED
Transaction: 10,000 Daily: 20,000 Weekly: 35,000 Monthly: 70,000
Can someones else receive the delivered phsyical card on my behalf?
Can someones else receive the delivered phsyical card on my behalf?
The card will be delivered and handed over to the cardholder only, so they must be at the delivery address with their valid EID. Special deliveries are possible and must be communicated in advance to the support team at [email protected]