Receipt Chaser

Receipt Chaser is an autonomous feature of Pemo’s Capture Agent. It reminds cardholders to attach missing receipts and fix out-of-policy expenses on their own, so your finance team never has to send another reminder.
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Chasing receipts is one of the most repetitive jobs at month-end. Receipt Chaser takes it off your team’s plate. It sends reminders automatically and warns cardholders before a card is frozen, keeping records complete without anyone policing them by hand.
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Receipt Chaser reminds cardholders through two kinds of notification.

The first is a scheduled weekly notification. It reaches cardholders who have missing receipts or out-of-policy expenses and prompts them to put things right.
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The second is a pre-block warning. When a card is at risk of being frozen by your submission policy, Receipt Chaser warns the cardholder first, so the block, which is handled by Compliance Officer, is never a surprise.
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The feature is autonomous, so these reminders go out on their own with no work from your finance team.
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Receipt Chaser works alongside your submission policy and the requirements you have set for receipts and fields. Once those are in place, reminders are sent automatically.

[Pemo to confirm: whether Receipt Chaser has its own toggle, and whether the weekly reminder schedule can be changed]

Cardholders receive a weekly reminder listing what they still owe, such as a missing receipt or an out-of-policy expense. If a card is close to being frozen, they also get a warning ahead of the block. Your finance team sends none of these by hand.
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Reminders sent shows how many automatic reminders went out to cardholders. It combines the scheduled weekly out-of-policy notifications and the pre-block warnings sent before a card is frozen. Like every Pemo AI agent metric, it covers the previous 30 days at the organization level.
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Before any reminder has been sent, you will see this line instead of a number: “We’ll remind your team about missing receipts and out-of-policy expenses, so you never have to chase.”
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At the Capture Agent level, you will also see Documents processed, the total number of documents brought in across every capture channel: direct upload, WhatsApp, and the document inbox.
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How often are reminders sent?
Weekly for missing receipts and out-of-policy expenses, plus a warning whenever a card is about to be frozen. [Pemo to confirm: whether the weekly cadence can be changed]
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Who receives the reminders?
The cardholder responsible for the receipt or expense, not your finance team.
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How is this different from Compliance Officer?
Receipt Chaser sends the reminders and the warning. Compliance Officer is what actually blocks and unblocks the card. They work together: the warning comes first, the block second.
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Which channels are reminders sent through?[Pemo to confirm: notification channels, for example in-app, push, or email]
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What time period does the metric cover?
The previous 30 days, across your whole organization.