Every card has an Audit Trail. It shows a full history of changes to your card’s limits and controls. Showing the below
• What changed and previous values
• When the change happened
Who made the change
• Complete history of card updates in one place
Where to find the Audit Trail
Go to Cards.
Select the card you want to review.
Open the Audit Trail tab.
Review the list of updates.
Click any update to open a detailed view of what changed.
What you can track in the Audit Trail
You’ll see changes made to:
Spending limits
Transaction limits
Allowed locations
Merchant category controls
Card freeze and unfreeze actions
Card replacements
Extra for pre-funded cards
If your card is pre-funded, you can also track:
Amounts made available to spend
Amounts removed from the card
What you won’t see here
The Audit Trail does not show:
Spending history
Transactions
To view those, go to the card’s Activity tab.
How to read the update statuses
Each change will show one of these statuses:
Card update requested
Card update approved
To see the exact limit or control that changed, open the change request.
That detailed view shows the before-and-after values.
When the approver is shown as “System”
If the approver is System, the change was auto-approved.
This happens when your company’s approval policies allow it.
Quick tips
Use the Audit Trail when you need a clear record of who changed what, and when.
Use Activity when you need to check what was spent, and where.