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Understanding user roles in Pemo

Pemo has six built-in user roles: Super Admin, Admin, Accountant (Internal), Accountant (External), Team Lead and Team Member. Each controls what someone can see and do in your organization. Super Admins and Admins can also create custom roles.

Built-in roles

  • Super Admin: Everything an Admin can do, plus permission to release approved supplier payments, which is on by default. By default, this is the person who created the company account. Every company has at least one Super Admin, and the role can't be assigned from inside the Pemo app.

  • Admin: Full access, including managing users, issuing cards and setting approval policies.

  • Accountant (Internal): An employee with accounting access. They can view and export expenses, wallet statements, wallet balance and transaction reports, manage accounting setup, and manage cards. They can freeze any card in the company and request their own card. They can't view approval policies.

  • Accountant (External): Can view and export expenses, wallet statements, wallet balance and transaction reports, and manage accounting setup. They can't view approval policies, manage or freeze cards, request a card or manage users.

  • Team Lead: Everything a Team Member can do, for themselves and for the members of their team. For example, a Team Lead can request a card for any member of their team. Team Leads can also see their team's expenses and invoices, and approve or reject expenses for their team.

  • Team Member: Can spend using a Pemo card once verified. They can also manage out-of-pocket expenses by uploading receipts or invoices.

Custom roles

Super Admins and Admins can copy any base role and adjust specific permissions. Other permissions remain locked, so a custom role can't have more access than its base role.

Adjustable permissions cover:

  • Wallet and sub-wallet access

  • Split expenses

  • Reimbursements on behalf of others

  • Bill payment

  • Permissions management

The role editor applies any dependent permissions.

To see and create roles, select Members & Teams in the left sidebar, then select Roles & permissions. The page lists five base roles, Admin, Internal accountant, External accountant, Team Lead and Team Member, plus any custom roles your company has created. To add one, select Create a role. Super Admin isn't listed on this page. Each role includes an audit trail showing who changed what and when.

What each role can do

This table covers the four account-level roles. A Team Lead has Team Member access, plus approval over their team's expenses.

Permission

Admin

Accountant (Internal)

Accountant (External)

Team Member

Full visibility over all expenses and invoices

Yes

Yes

Yes

No

Manage user access and permissions and add or delete users

Yes

No

No

No

Issue cards to team members

Yes

No

No

No

View wallet balance

Yes

Yes

Yes

No

Hold their own card

Yes

Yes

No

Yes

Upload and review invoices

Yes

Yes

Yes

Yes

Create, edit and view their own expenses

Yes

Yes

No

Yes

Approve or reject expenses and invoices

Yes

No

No

No

View approval policies

Yes

No

No

No

Edit others' expenses

Yes

Yes

Yes

No

Manage accounting setup and integrations

Yes

Yes

Yes

No

Export expenses and invoices

Yes

Yes

Yes

No

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