Billing in Pemo is simple and transparent. You’ll always know what plan you’re on, how much you’re paying, and when your next payment is due.
How to Find Billing
You can access your billing details in just a few clicks:
Go to Settings in your Pemo dashboard.
Select Billing from the menu.
Payment Method
Every month, we will debit the total amount owed based on the plan you're on.
Billing occurs on a the last day of the month each month. If a payment fails due to insufficient funds or other reasons, the system may accumulate pending invoices and deduct them all at once when a valid payment method or sufficient balance becomes available.
Business Account Subscription
The Pemo Business Account has a monthly subscription fee. However, there are no account opening fees, no minimum balance requirements, and no per-user charges for adding team members. This subscription is separate from any Card Wallet or expense-management plans.
What You’ll See in Billing
When you open the Billing section, you’ll find:
Active Plan - The subscription you’re currently on.
Monthly Cost - The exact amount you’re billed.
Next Billing Date - When your next payment will be processed.
Invoice History - Previous invoices dating back to June 2024 and you can download them as PDFs.
Account Information - Where you can find your registered phone number, address, TRN and business legal name.
Notifications vs. Contractual Agreements
If you received an email about subscription payment changes but your contract specifies that you are not eligible for subscription charges, rest assured that the email is a general notification sent to all clients. It does not override or change your commercial agreement. If your contract states that you won’t be charged, that agreement remains in effect.