Skip to main content

Transaction tab overview

The Transactions page in the left sidebar shows every transaction on your company's cards and wallet in one place, so you don't have to open each card to find a single payment.

What you’ll find in your transactions tab

You'll see every type of transaction in one place: card check, purchase, withdrawal, refund, top-up, chargeback, cashback, wallet debit, wallet transfer, SaaS fee, purchase reversal, refund reversal and withdrawal reversal.

Understanding the transactions view

The transactions tab gives you an at-a-glance view of all spend activity. Use its filters and columns to find transactions and understand their status.

Quick filters

Jump straight to the data you care about:

  • Pending transactions - See payments that haven’t gone through yet.

  • Declined transactions - View failed transactions, including the reason they were declined, such as a restricted merchant category, a country that isn't allowed, or ATM withdrawals being off, and what to change in the card settings to fix it.

Transaction status

The transaction status shows the outcome of each payment, so you can check whether it completed or needs attention.

Status

What it means

Completed

The transaction went through successfully, and the funds were transferred as expected.

Reversed

The transaction was cancelled or refunded. The funds were not deducted or have been returned.

Pending

The merchant has placed a hold and the transaction is still being processed. Settlement usually takes 1 - 3 business days depending on the merchant and card network, and can take longer if the merchant delays submitting the final charge. No action is needed; contact support if it stays pending beyond that.

Declined

The transaction failed. Click the transaction for more details and how to fix it.

The Transaction status filter offers Completed, Pending, Declined and Reversed.

Approval status

The approval status shows where each transaction stands based on your company’s approval policies.

The Approval status filter offers Approved, Pending approval and Rejected.

  • Approved - The transaction was reviewed and approved.

  • Pending approval - The transaction is outside company policy and is waiting for approval.

  • Rejected - The transaction was reviewed and not approved.

Transaction type

The transaction type tells you what kind of activity each entry represents. The Transaction type filter offers these types:

Type

What it means

Card check

A test charge by the merchant to verify the card.

Purchase

A regular card payment.

Withdrawal

Cash taken out from an ATM.

Refund

Money returned by the merchant. The original transaction will still appear inside Pemo.

Top-up

Funds added to your Pemo wallet.

Chargeback

A payment disputed through the card network.

Cashback

Money returned to your wallet as cashback.

Wallet Debit

An amount debited from your Pemo wallet.

Wallet Transfer

A transfer involving your Pemo wallet.

SaaS fee

A Pemo subscription fee.

Purchase reversal

A purchase that was reversed.

Refund reversal

A refund that was reversed.

Withdrawal reversal

A withdrawal that was reversed.

Did this answer your question?