We’re now supporting employee onboarding for workers in that are residents from the following countries : Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Egypt, and Jordan 🚀
If you're a non UAE residentd and need to get started with Pemo, here's your step-by-step guide to complete the identity verification process.
Before You Begin (Team Member Step)
Make sure you have everything you need:
You’ve joined an active, KYB-approved business account on Pemo (invited + accepted).
You have your physical Passport and Residence Card / ID ready.
📌 Egyptian residents: Use your National ID in place of a driving license.
Prefer to Watch?
Here’s a quick video guide to walk you through the steps.
Step-by-Step KYC Instructions (Team Member Step)
Accept your invite to join your company’s Pemo account (check your email).
Create your account, download the Pemo App, and log in.
Start the Identity Verification in the app:
Agree to the Terms & Conditions.
Submit the first step.
Exit the app when prompted to continue with Onfido.
4. Skip the Onfido App Screen
When you see screen shown below, please exit the application.
Then, go directly to Step 1 belwo
Step 2: Open the KYC Link on Your Mobile
Open the following link on your mobile device (preferred):
👉 https://eu.onfido.app/f/a4caa293-c665-40e9-98b4-ad92aae5d65d
You’ll be guided through a few simple steps to complete your KYC.
What You’ll Need to Do in Onfido: (Team Member Step)
Open the following link on your mobile device (preferred):
👉 https://eu.onfido.app/f/a4caa293-c665-40e9-98b4-ad92aae5d65dYou’ll be guided through a few simple steps to complete your KYC.
Enter Your Basic Details
Type your First Name, Last Name, and Nationality (exactly as shown on your passport).
Tap Continue.
Upload Your Passport
Select your Passport Issuing Country.
Take a photo of your passport (uploads from gallery are not allowed).
Tap Submit once done.
Upload Your Residence Permit or National ID
Choose your Country of Residence (e.g., Saudi Arabia).
Take clear photos of your Residence Permit/National ID, both front and back.
Example:
Saudi Residents → Upload Iqama
Egyptian Residents → Upload National ID
📌 Note for Egypt Residents: Use your physical National ID and upload it under “Driving License.”
When taking a photo of your ID: You’ll now upload a clear photo of the front and back of your Emirates ID. Make sure the image is not blurry, and capture all four edges of the ID. Note: Do not use a scanned or digital copy—only a physical ID is allowed.
5. Record a Short Verification Video
Follow the instructions to record a short video for identity verification.
6. Submit Your KYC
Once all steps are complete, tap Submit.
Final Step: Email Us (Admin Step)
Once completed, send an email to: [email protected] witht he following subject line: COMPANY NAME - PEMO - NON-UAE KYC
Include the following:
✅ A signed employment letter listing all non-UAE team members (template below)
✅ A copy of each employee’s Passport
✅ A copy of each employee’s ID (front and back)
After Submission
Our team will verify your documents — this usually takes 1–2 weeks.
Once approved, you can issue company cards to your non-UAE employees.
Cards will be delivered to your Dubai office for onward delivery by your team.
Final Checklist
Before you hit send, make sure:
Employee has accepted their Pemo invite.
Identity verification is submitted via this link.
Email to [email protected] includes:
Signed employment letter
Passport + ID (front and back) for each employee